Telehealth: What is it, its Benefits and How it Can Help Medicare Programs

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Did you know that 74% of millennials prefer using telehealth services over in-person healthcare services?

That’s more than 20% of the total population of the USA. And the telehealth benefits for Medicare further add to the older population using telehealth services. Meaning almost half of the US population prefers or is using telehealth services.
But how has this shift brought from traditional healthcare to modern healthcare services?
Well, the answer to this lies in the telehealth advantages for rural Medicare. From bringing convenience while receiving care to its cost effective nature, has made telehealth the go-to option for many.
The introduction of telehealth services has had a transformative impact on the healthcare industry. It began with an attempt to serve the population in underserved areas but soon entered the space of treating patients with chronic conditions and became a prominent part of healthcare delivery.
As a provider, you would probably agree with the digital transformation that telehealth has triggered in the healthcare space. Moreover, as the generation is becoming more tech-savvy, its relevance is hard to ignore in the 21st century, and for good reason.
But what are its benefits, and how can it help your medicare telehealth programs?
Let’s find that out in this article below!

Enhancing Access to Care for Seniors

The first possible application of telehealth was executed as virtual doctor visits for Medicare beneficiaries. This enabled remote healthcare for seniors, which started the transition in the healthcare industry in its early stages.
Medicare telehealth adds convenience to the care services. This means that patients can receive healthcare services from the comfort of their homes without the need to visit hospitals. Along with that, telehealth appointments for Medicare increased the accessibility for patients living in remote areas.
This helped providers streamline their practice, and by enabling remote healthcare for seniors, telehealth proved to be a time and money-saving venture. Along with that, the major telehealth benefits for Medicare were seen in the effective management of chronic conditions through remote monitoring. This directly impacted the efficiency of the practice, allowing providers to dedicate time to monitoring patients and improving patient health without the need to visit physical hospitals and clinics.
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Elevating Healthcare Services for Medicare Beneficiaries

Telemedicine for seniors proved to be a convenient way to receive healthcare services and manage their health remotely. However, apart from the telemedicine cost-effectiveness, it enhanced the communication and coordination between patients and providers.

With telehealth integrated Remote Patient Monitoring software, reaching out to healthcare providers became very easy. Features like secure messaging and access to telehealth appointments for Medicare, both patients and providers could easily connect with each other and stay updated about the health and monitoring closely on the basis of data and regular communication.

This inspired and encouraged better preventive care practices. Meaning, providers could timely intervene in patients’ healthcare journey and proactively manage their health. This helped in improving the quality of care being provided and increased patient satisfaction by adding human touch while care delivery.
Furthermore, by filling the communication gap between healthcare providers from the traditional settings, providers enhanced care coordination among multidisciplinary care teams. This way, telemedicine for seniors triggers the spark for providing better care facilities and improving patient outcomes.
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3 Types of Telehealth Services Medicare Reimburses

So, medicare services have reimbursement programs for three major types of telehealth services. Let’s see how the reimbursement works in them below:

Medicare Telehealth Visits

Medicare telehealth visits are the most common type of telehealth service that is covered by Medicare. It basically means that you can consult your patients virtually using video conferencing and other technologies.
To be eligible for Medicare reimbursement, here are some of the criteria that you must fulfill:
  1. The healthcare services provider must be enrolled in Medicare and should have a valid medicare provider number.

  2. The patient-provider is treating the eligible area.

  3. The service provided by the provider must be medically necessary for the patient and appropriate for telehealth delivery.

Virtual Check-ins

Virtual check-ins are nothing but virtual forms of follow-up encounters between the provider and patients. The major purpose of these check-ins is to consult the patient about the given treatment and to help the patient improve their health outcomes. These virtual check-ins can be done over video conferencing, phone, or text.

Virtual check-ins are typically used for providing:

  1. Monitoring chronic conditions

  2. Consult about any minor inconveniences.

  3. Answer patient questions about their health.

E-visits

There is a fine line between telehealth visits and e-visits. Basically, E-visits are non-face-to-face communications with the patient through an online patient portal. These E-visits are not covered by all Medicare plans and are generally used for the following:
  1. Answering patient queries

  2. Request prescription refills

  3. Appointment scheduling

  4. Get test results

Navigating the Regulatory Landscape for Medicare Telehealth Services

Telehealth privacy regulations are constantly evolving, and this impacts the medicare telehealth reimbursement. To further complicate the process, there are no geographical restrictions for telehealth services across the country since they are covered by Medicare. However, depending on the state you are receding in the regulations may change impacting telehealth coverage and accessibility across different regions. Apart from these, there are no major telehealth challenges for elderly patients.
Despite that, to help you navigate through the regulatory landscape for medicare telehealth services, here are some recent policy changes that might impact your medicare telehealth adoption into your practice:
  • The Telehealth Extension and Evaluation Act was passed in December 2023, extending the telehealth advantages for medicare beneficiaries.

  • Healthcare services included in this extension act include mental health services, some non-behavioral health services delivered by Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs).

  • States have the freedom to implement their own telehealth privacy regulation in the framework provided by the federal act.
Along with these recent policy updates, here are some necessary telehealth privacy regulations and data security measures that you must adhere to for successful implementation:
  • HIPAA (Health Insurance Portability and Accountability Act) – To protect patient health information

  • HITECH ACT (Health Information Technology for Economic and Clinical Health Act) – to strengthen security and data breach notification

  • State Regulations – Additional privacy and security regulations specific to state practice
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Conclusion

Telehealth for Medicare programs has immense benefits as it closes the accessibility gaps between care providers and patients. Along with that, the convenience of receiving care gives care providers more control of their health.

The transformative potential of telehealth is shaping the future of healthcare. Furthermore, the Medicare beneficiaries who are adopting and utilizing telehealth to its maximum capacity are helping in the swift shift of the healthcare industry.

Frequently Asked Question’s

Yes, Medicare covers certain telehealth services, depending on the service and location the reimbursements may vary. The latest updates in the policy allows you to receive covered telehealth services at home nationwide until December 31, 2024. After that date, you generally need to be in a rural healthcare setting, except for specific services like mental health and dialysis. Always check with your plan for specific coverage details.

There are two ways you can schedule a telehealth appointment through Medicare:

  • Directly calling the provider’s office asking for a telehealth appointment

  • Scheduling telehealth appointments from the Remote Patient Monitoring application
Apart from a computer or mobile phone with a strong and stable internet connection, you don’t require any extra equipment.
Telehealth appointments are basically virtual doctor visits that include consultations, treatment plans, and even prescriptions.
Telehealth excels in managing chronic conditions, mental health, and follow-up appointments. However, it may not be suitable for emergencies, initial diagnoses requiring physical exams, or procedures needing special equipment.
Basic telehealth often requires just a video conferencing app on a smartphone, tablet, or computer with a webcam and internet connection. More advanced care might involve wearable health trackers or remote monitoring devices.
If the telehealth platform you are using complies with HIPAA and other regulatory guidelines, then it is secure and confidential. Check for HIPAA and HITECH ACT compliances before scheduling appointments.
While telehealth offers convenience, limitations exist. Physical exams are limited, requiring follow-up in-person visits. Technology issues can disrupt consultations, and not everyone has reliable internet access, creating an accessibility gap.

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